| The following is a list of popular features found on web sites today. To request one or more of these features for your site, click on Yes. If you indicate that you would like more information about a feature, we will be glad to email or phone with an explanation.
News Scroller
News Scrollers draw attention to your current events by showing them as scrolling text. When your users click news header inside the application, they will be sent to your full news story.
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Customer Poll / Test / Quiz
Web polls allow the user to submit a response to a question/s that you create. After the user submits his or her response to your question, a bar graph showing the accumulative results of the poll are displayed to the user. This is a fast and simple way to gain feedback on how your users think when responding to your questions.
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Questionnaires or Prevalidated Customer Info Through Online Forms
Just send us the questions; and we’ll set up a page with a form that collects the viewer's answers and saves them to a text file. Later, you can import the saved data into Excel or any other database or spreadsheet program for your analysis. This is an excellent way to get unbiased feedback about your products or services.
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Customer Help Desk.
A Help Desk gives your viewers/customers the ability to make requests or ask questions about your services through your web page. Here’s how it works: The customer fills out a form on your site providing his or her contact information, the question or request, and the level of importance of his query. The program automatically assigns a ticket number to the customer’s request and puts it in an answer queue for your support team. Your support staff then has the option of focusing on answering the critical questions first, thereby increasing customer satisfaction.
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Web Based Site
Maintenance (Content Management System)
This application allows you to update certain sections of your site through a secure web page. Once in place, you'll be able up update your pages yourself and you'll have no need for Webmasters or expensive tools.
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Web Site Search Engine
This application gives your viewers the ability to search for any words residing on your site. The viewer types the desired word, clicks the "Search" button, and then a list of pages containing the word are shown.
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Online Chat
This is real time, online text messaging that allows your customers to communicate with your support staff in real time. This feature is similar to AOL’S Instant Messenger but it’s much easier to use because a browser is all that’s need to start the chat.
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Dynamic FAQ Page
This feature gives your customers the option of sending you their questions by way of an online form. You can then reply with your answers and also update the FAQ to include the new questions.
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Online Forum Page
The Online Forum will allow your customers to help each other with questions pertaining to your products or services. As the administrator of the forum, you'll have the power to edit and delete posts as you see fit.
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Online Calendar
This allows you to post events on a calendar for all viewers to see on your site.
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